Sitewise Analytics

WHO YOU ARE:

• A confident communicator. You’re comfortable working with decision-makers at our clients’ companies.
• A bit obsessed with data and tech. You’ll use a dynamic mix of machine learning approaches, classical statistics techniques, and spatial analytics in this role.
• A quick study. You’ll use our proprietary mappping analytics platform and modeling process to help clients succeed.
• A seasoned detective. You’re proactive and curious, asking the questions that drive to the heart of client needs.
• A good listener. You quickly pick up on what’s said and can read between the lines of clients’ unstated requirements
• A team player. You’ll tackle your workload to deliver positive contributions to the larger group.
• A creative thinker. If a problem doesn’t have an obvious solution, you think outside the box to deliver an action plan.
• A lifelong learner. You lead with humility, respecting and learning from the perspectives of others.
• An enthusiast. You’re excited to join a growing, owner-operated organization.

WHAT YOU’LL DO:

• Report to Director of Predictive Analytics.
• Leverage machine learning, statistics, and spatial analytics to develop models and provide strategic advice.
• Build statistically sound and explainable sales forecasting models.
• Manage multiple projects ensuring attention is paid to every detail while adhering to clients’ big picture strategic goals.
• Foster open communication and client trust with consistency and on-time delivery.
• Adhere to Sitewise Analytics’ internal best practice standards.
• Assist clients in the post-implementation phase, providing on-going guidance and support.

MUST HAVES

• A minimum of three (3) years’ relevant business experience.
• A completed master-level degree in a relevant discipline such as econometrics or data analytics.
• A proven track record of analytical and technical skills.
• An ability to manage and deliver multiple projects on time and within scope.
• An ability to work independently and with minimal supervision.

NICE TO HAVES

• Experience in machine learning algorithms (KNN, Random Forest, K-Means Clustering).
• Working knowledge of Alteryx and Python/R.
• Exposure to market research and retail analytics.

APPLY TODAY!

WHO YOU ARE:

• A confident communicator. You’re comfortable working with decision-makers at our clients’ companies.
• A bit obsessed with data and tech. You’ll use a dynamic mix of machine learning approaches, classical statistics techniques, and spatial analytics in this role.
• A quick study. You’ll use our proprietary mappping analytics platform and modeling process to help clients succeed.
• A seasoned detective. You’re proactive and curious, asking the questions that drive to the heart of client needs.
• A good listener. You quickly pick up on what’s said and can read between the lines of clients’ unstated requirements
• A team player. You’ll tackle your workload to deliver positive contributions to the larger group.
• A creative thinker. If a problem doesn’t have an obvious solution, you think outside the box to deliver an action plan.
• A lifelong learner. You lead with humility, respecting and learning from the perspectives of others.
• An enthusiast. You’re excited to join a growing, owner-operated organization.

WHAT YOU’LL DO:

• Report to Director of Predictive Analytics.
• Leverage machine learning, statistics, and spatial analytics to develop models and provide strategic advice.
• Build statistically sound and explainable sales forecasting models.
• Manage multiple projects ensuring attention is paid to every detail while adhering to clients’ big picture strategic goals.
• Foster open communication and client trust with consistency and on-time delivery.
• Adhere to Sitewise Analytics’ internal best practice standards.
• Assist clients in the post-implementation phase, providing on-going guidance and support.

MUST HAVES

• A minimum of two (2) years’ relevant business experience.
• A completed master-level degree in a relevant discipline such as econometrics or data analytics.
• A proven track record of analytical and technical skills.
• An ability to manage and deliver multiple projects on time and within scope.
• An ability to work independently and with minimal supervision.

NICE TO HAVES

• Experience in machine learning algorithms (KNN, Random Forest, K-Means Clustering).
• Working knowledge of Alteryx and Python/R.
• Exposure to market research and retail analytics.

APPLY TODAY!

WHO YOU ARE:

Our team makes us great, and you could too. You’ll fit right in with the Sitewise Client Solutions team if you value…

• Curiosity. You seek first to understand and love to learn new things. You have a knack for asking questions that help clients define their needs. 
• Perspective. You see the forest AND the trees.  
• Wisdom. You use good judgment to find the way through.  
• Determination. You have grit and are resilient in the face of challenges.  
• Communication. You listen, speak, and write effectively and have a natural ability to ability to convey complex concepts. 
• Confidence. You are comfortable talking to C-suite-level customers. If customers aren’t being cool, you respectfully stand your ground.  
• Insight. You see beyond what clients are saying to deeply understand expectations.  
• Organization. You adeptly manage multiple projects and deliverables with focus.  
• Agility. You are quick on your feet and adjust without sacrificing quality.  
• Precision. You have razor-sharp focus on the details that matter and proceed accordingly.  
• Collaboration. You love working with people and know that teamwork makes the dream work.  
• Resilience. You take critiques like a champ – it’s a learning opportunity after all! 

WHAT YOU’LL DO:

• Build long-term relationships with clients to become their trusted Sitewise advisor.
• Cultivate your curiosity and the essential art of listening every day. Ask clients meaningful questions to understand their unique business challenges.
• Translate client business requirements into actionable Sitewise solution implementation plans.
• Organize teams and resources to onboard clients and deliver projects.
• Manage large data integration projects, developing structures to streamline data updates.
• Craft and lead presentations to C-suite clients and project stakeholders. 
• Discover opportunities to automate existing processes, creating efficiencies and scalability along the way.
• Help welcome, guide, and grow our junior team members as they navigate the Sitewise platform and their careers. 
• Uphold Sitewise’s high standards of personal and professional integrity, customer service, and professionalism. 

MUST HAVES

• Minimum of 3-4 years of working experience in a SaaS, IT, or consulting-related function. 
• Strong, proven analytical and technical skills. 
• The ability to effectively manage and execute competing projects on time. 
• Proven client and project management skills. 
• Experience working with databases. 
• Skills in Microsoft Excel. 
• Genuine interest in working directly with clients and providing the services they need. 
• Proven project implementation experience in SaaS, IT, or consulting-related functions. 
• Able to work 2-3 days per week at our office in Vancouver. Full-time remote work may be considered for an exceptional candidate. 

NICE TO HAVES

• Exposure to Geographic Information Systems (MapInfo/ArcGIS) and ETL tools (FME/Alteryx), and/or Tableau.
• Experience in, and/or exposure to, market research, retail analytics and data science modeling.

APPLY TODAY!

WHO YOU ARE:

Our team makes us great, and you could too. You’ll fit right in with the Sitewise Client Solutions team if you value…

• Curiosity. You seek first to understand and love to learn new things. You have a knack for asking questions that help clients define their needs. 
• Communication. You listen, speak, and write effectively and have a natural ability to ability to convey complex concepts. 
• Insight. You see beyond what clients are saying to deeply understand expectations 
• Tenacity. You love helping clients achieve success, and do what it takes to find and deliver quality results. 
• Initiative. You’re a motivated self-starter who works well alone and with a team. 
• Clarity. You effectively communicate the what, the why, and the how of complex technical problems and solutions to internal teams and end users of all skill levels. 
• Wisdom. You’re not afraid to question and investigate so challenges can be resolved quickly. 
• Patience. You know it takes time, empathy and effort to succeed. 
• Savvy. You are a digital native who gets technology and data. You can apply rigorous analysis to get up to speed on the Sitewise platform quickly.  
• Collaboration. You love working with people and know that teamwork makes the dream work.  
• Resilience. You take critiques like a champ – it’s a learning opportunity after all! 
• Precision. You have razor-sharp focus on the details that matter and proceed accordingly.  
• Agility. You are quick on your feet and adjust without sacrificing quality.  

WHAT YOU’LL DO:

• Build long-term relationships with clients to become their trusted Sitewise advisor.
• Cultivate your curiosity and the essential art of listening every day. Ask clients meaningful questions to understand their unique business challenges.
• Translate client business requirements into actionable Sitewise solution implementation plans.
• Organize teams and resources to onboard clients and deliver projects.
• Manage large data integration projects, developing structures to streamline data updates.
• Craft and lead presentations to C-suite clients and project stakeholders. 
• Discover opportunities to automate existing processes, creating efficiencies and scalability along the way.
• Help welcome, guide, and grow our junior team members as they navigate the Sitewise platform and their careers. 
• Uphold Sitewise’s high standards of personal and professional integrity, customer service, and professionalism. 

MUST HAVES

• Minimum of 2 years of working experience in a Customer Support, SaaS, or technology environment. 
• Previous experience in technical support and/or helpdesk (SaaS preferred). 
• Proven client management skills. 
• Genuine interest in working directly with clients and providing the services they need. 
• The ability to read, write, and speak English fluently. 
• The ability to effectively manage and execute competing tasks on time. 
• Technical proficiency and skills working with software.  
• Strong, proven analytical and technical skills. 
• Skills in Microsoft Excel. 
• Experience working with databases. 
• The ability to work 2-3 days per week in the Vancouver office. Full-time remote work may be considered for an exceptional candidate. 

NICE TO HAVES

• Exposure to Geographic Information Systems (MapInfo/ArcGIS) and ETL tools (FME/Alteryx), and/or Tableau.
• Experience in, and/or exposure to, market research, retail analytics and data science modeling.
• Experience writing technical documentation, training programs, or user guides. 

APPLY TODAY!